Meeting Summary
The city council received a presentation on the 2023 Citizen Survey results, which indicated a very positive perception of Oklahoma City among residents. A significant 83% of residents believe the city is moving in the right direction, and overall satisfaction with city services has improved. Maintenance of city streets remains the top priority for residents, despite sustained satisfaction levels during ongoing construction projects.
Public Comments
The 2023 Citizen Survey, representing input from 1200 households, revealed a highly positive perception of Oklahoma City. Residents expressed strong agreement (83%) that the city is moving in the right direction, a significant increase from the previous year. While overall satisfaction with city services is high (66% favorable), maintenance of city streets continues to be the top priority for residents, despite satisfaction levels remaining stable amidst ongoing construction. Other areas of high satisfaction include customer service and city communication, while feeling of safety and availability of Parks and Recreation information were noted for attention.
Coming Up
Watch For
- Monitoring the feeling of safety among residents, as it showed the highest dissatisfaction.
- Anticipated improvement in individual service ratings as ongoing construction projects, particularly for streets, are completed.
- Potential for future surveys to include more detailed questions regarding elements of city planning for growth.
- Continued prioritization and investment in street maintenance, code enforcement (mowing/trimming, debris cleanup), and police services.
Agenda Summary
Presentation of the 2023 Citizen Survey Results
Chris Taam from Etc Institute presented the findings of the annual community survey, which assessed residents' perceptions of city service delivery, quality of life, and priorities. The survey involved a random sample of 1200 households and is used for objective input, budget priorities, and resource allocation.